Cookie and Privacy Policy


All information on these pages is provided by Irish National Opera and is believed to be correct as at the time of issue. Irish National Opera accepts no liability for any inaccuracies or any loss or damage arising from the use or reliance on information obtained from the website. Irish National Opera shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents. The Irish National Opera website links you to many other websites. We are not responsible for the content or availability of these sites.

Cookies uses cookies to enhance your experience of our website. Cookies are small pieces of text stored on your computer to help your browser keep track of your movements on the site, remember preferences you may have selected or keep you logged in until you log out. Cookies may be disabled in your browser settings.

Third party cookies:

Third party cookies are used by Google Analytics which is connected to our website to analyse the performance of our website and the content that we provide to you. You can opt out of being tracked by Google Analytics across all websites you visit by installing a browser plugin.

Cookies are also used to offer remarketing services, where we can show you advertisements on social media platforms such as Facebook and Instagram or via other third-party online advertising, that you may find interesting based on your visit to our website. To control your level of involvement in remarketing campaigns you can visit Google’s Ad Settings page and review your ad preferences through your Facebook account.

Cookies can be controlled through your browser settings and you can find information on how to control the cookies that are active on your browser.

Manage Your Cookie Settings

Privacy Policy

Irish National Opera collects personal data from our audiences through our website to enhance the service that we provide to you. Your privacy and trust are important to us, so we ensure that any personal data you share with us through our website or our online ticketing partner, Spektrix, will be processed and stored in accordance with the EU General Data Protection Regulations, as enacted in the Data Protection Act 2018. Our privacy policy is designed to give you detailed information about what personal data we collect from you and why, how we use this data and how you can control our use of this data.

1. How do we collect your data?

We may collect data through the following touchpoints:

  • Newsletter subscriptions
  • Website cookies
  • Email communications with the organisation
  • Ticket purchases
  • Social media
  • Donations and memberships

2. Why do we collect this data?

We collect personal data from you so that we can better understand your needs and behaviours, allowing us to enhance your experience with Irish National Opera. In addition, we collect personal data so we can keep you informed of information and updates that are relevant to your interest in our offering. We do not share your personal data with any third parties, except for third party marketing communications providers directly related to your interest in Irish National Opera.

3. What data do we collect?

Account information

In order to make a donation, purchase a ticket or any other product on our website, you will be required to set up an account which involves providing your name and email address. By setting up an account you are giving consent to Irish National Opera to collect analytics data on your purchasing history and your website engagement.

Newsletter subscription

By signing up to our Irish National Opera newsletter you are giving consent for Irish National Opera to send marketing emails with information about our upcoming projects. You are also giving consent to Irish National Opera to collect analytics data on how you interact with these mails. You have the right to unsubscribe to our mailing list at any time by clicking the link in our newsletter.


By entering competitions on social media you are giving consent for your personal data to be collected and processed for the purpose of fulfilling your prize. This information will only be used in connection with the competition that you have entered and will not be retained once its purpose is completed.

Donations and memberships

When you make a donation to or become a member of Irish National Opera we collect certain information from you in order to process that donation or membership. Payment information is only kept for as long as is required to process your donation. You will have the option to allow us to save your payment information on our system if that is more convenient for you, and you can remove this permission at any time by contacting


We use cookies on our website to improve you experience. To learn more about how we use cookies and how to amend your cookie settings, please view our Cookie Policy below.

4. How do we process your information?

Irish National Opera will never share or sell your personal data to any third party without your consent. We only keep your personal data for as long as is reasonable to fulfil the service that we provide to you. In the case of our email subscriptions, we will keep your data until such time when you tell us that you wish to unsubscribe from our mailing list. Our database, ticketing system and mailing list are managed in Spektrix, you can read Spektrix's privacy policy.

5. How can you control the data you share with Irish National Opera?

We respect your right to privacy and ownership over your own personal data. If at any stage, you no longer wish to receive newsletter communications from Irish National Opera you can unsubscribe at the bottom of the newsletter mail and you will be removed from our mailing list and your data will be destroyed.

You can control your cookies through your browser settings as outlined below.

If you wish to update, amend or remove any contact details we hold about you please send an email to

6. Updates

This privacy policy was updated on 14 September 2023 in accordance with the EU General Data Protection Regulations, as enacted in the Data Protection Act 2018. It may be updated in future to reflect changes to regulation or changes to the activities of Irish National Opera. We advise that you check in from time to time to ensure that you are familiar with the most up to date version.